Modern Workplace Engineer
Batumi, Tbilisi
Full-time
Permanent employee
Position Name
Modern Workplace Engineer
About the profile
We are looking for a hands-on Modern Workplace (MWP) Engineer to manage and continuously improve enterprise end-user computing services in a regulated, multi-site environment. You will be responsible for the lifecycle of Windows endpoints, including OS deployment, security patching, application packaging and distribution, and device management with Microsoft Configuration Manager (SCCM/MECM) and Microsoft Intune. This is an engineering and 2nd/3rd-level support role with a strong focus on stability, security, automation and compliance.
Responsibilities
- Manage Windows 10/11 deployment and lifecycle, including imaging, upgrades, drivers and device-model onboarding.
- Deliver and monitor monthly security patching, troubleshoot deployment issues and track compliance.
- Package, test and deploy applications using SCCM/MECM, Intune and PSAppDeployToolkit (PSADT).
- Manage Intune device configuration and compliance policies, Windows Autopilot and Entra/Hybrid joined devices.
- Support the transition from Group Policy to modern endpoint management.
- Provide 2nd/3rd-level technical support, including troubleshooting and root-cause analysis.
- Use PowerShell to automate operational and administrative tasks.
- Maintain technical documentation, runbooks and knowledge-base articles.
- Work within ITSM, SLA and change-management processes, particularly in regulated environments.
Requirements - Must have
- Strong hands-on experience with Microsoft Configuration Manager (SCCM/MECM), including OS deployment and software distribution.
- Practical experience with Microsoft Intune, device management, compliance policies and application deployment.
- Experience with application packaging and deployment, ideally including PSAppDeployToolkit.
- Experience managing Windows security updates and patching at enterprise scale.
- Working knowledge of Active Directory, Group Policy and Microsoft Entra ID.
- Good PowerShell scripting skills.
- Strong Windows 10/11 engineering and troubleshooting skills.
- Experience working with ITSM/ticketing processes such as ServiceNow.
- Strong documentation skills and good written and spoken English.
Requirements - Nice to have
- Experience with GPO-to-Intune migration and modern/cloud endpoint management.
- Experience managing iOS and Android devices.
- Experience in a GxP, pharmaceutical, life-sciences or other regulated environment.
- Relevant Microsoft certifications, such as MD-102 Endpoint Administrator
- Familiarity with Zscaler or similar secure access technologies.
- Experience with reporting tools such as Power BI.
- Experience supporting a multi-site, international environment.
Seniority Level
- Mid-Senior
- 2-5 years experience
Languages
- English level: B2 or higher, with strong written and spoken communication for international teamwork.
What we offer
- Hybrid work model and flexible working schedule that would suit night owls and early birds.
- 24 holiday days per year.
- Opportunities of career development and the opportunity to shape the company's future.
- An employee-centric culture directly inspired by employee feedback - your voice is heard, and your perspective encouraged.
- Different training programs to support your personal and professional development.
- Work in a fast-growing, international company.
- Friendly atmosphere and supportive Management team.
Über uns
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